> For the complete documentation index, see [llms.txt](https://docs.bitbrokertrade.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bitbrokertrade.com/english/untitled/error-messages/the-transaction-is-not-sold-while-the-profit-percentage-has-been-achieved.md).

# The transaction is not sold while the profit percentage has been achieved

The balance in the crypto account at the exchange is not sufficient to execute the order. These differences can arise if users trade on the exchange themselves and do not take into account the "stock" of the trader.

Solutions: 

You buy the differences "manually" once in the dashboard of the exchange. The trader then completes all transactions and the history is preserved. 

In the trader you put the relevant order lines on “on hold” (button “II” in the purchase screen). The trader ignores the trades and the history is kept. 

You remove the relevant traders and then add them again. All posts have now been reset and the trader starts over. The trader history has thus been deleted. 

**Take the option that most appeals to you**.


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