# The transaction is not sold while the profit percentage has been achieved The balance in the crypto account at the exchange is not sufficient to execute the order. These differences can arise if users trade on the exchange themselves and do not take into account the "stock" of the trader. Solutions: You buy the differences "manually" once in the dashboard of the exchange. The trader then completes all transactions and the history is preserved. In the trader you put the relevant order lines on “on hold” (button “II” in the purchase screen). The trader ignores the trades and the history is kept. You remove the relevant traders and then add them again. All posts have now been reset and the trader starts over. The trader history has thus been deleted. **Take the option that most appeals to you**. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.bitbrokertrade.com/english/untitled/error-messages/the-transaction-is-not-sold-while-the-profit-percentage-has-been-achieved.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.