BitBrokerTrade
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  • BitBrokerTrade
  • Exchange
    • What is an Exchange?
    • Connect Bitstamp
    • Connect Bitvavo
    • Connect Binance
    • Connect Coinbase advanced
    • Connect Bybit
    • Connect Kucoin
    • Connect Simulator
  • Traders
    • What is a Trader
    • Configurate Trader
    • Trader settings explained
  • FAQ
    • Explanation functionalities
      • Binance API management update
      • Binance API management update II
      • How does the application choose its language?
      • What is the difference between Updown strategy and BitBrokerTrade strategy?
      • How does the UpDown Strategy work
      • How much influence does the level of the return percentage have on the final profit?
      • What is the best return percentage to enter with the trader
      • How and on the basis of which you determine a 'ceiling rate'
      • How is the size of a transaction determined?
      • What is the minimum deposit amount in Euro
      • Exchange: amount reserved
      • Trader setting: Maximum open purchases
      • How does the calculation of the profit work?
      • Can I also try out the operation of the trader first without having to bring in money?
      • The dashboard shows the gross profit, but how do I calculate the net profit?
      • My dashboard suddenly shows a lower profit
    • Error messages
      • An open position but not enough crypto balance on the exchange
      • There are extremely high trading costs on a number of sales transactions
      • The trader does not make any purchases, what goes wrong?
      • My transaction line in the Purchase transactions screen has a red cross status ?!
      • Why does the sale of my BNB transaction give an error?
      • Dashboard data does not match historical transaction history
      • The transaction is not sold while the profit percentage has been achieved
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  1. FAQ
  2. Error messages

There are extremely high trading costs on a number of sales transactions

You trade via Binance and have indicated there that the transaction costs may be settled in BNB (you will then receive an extra discount on the transaction costs at Binance).

Binance only settles in BNB if there is sufficient balance on your BNB account.

However, if Binance does that, it will not inform BBT that the payment has been made in BNB. Our software receives a number of charged crypto coins as transaction costs and thinks that this is the crypto that has been traded.

If this has to be BNB, the software will calculate with the wrong number and you will see absurdly high or absurdly low transaction costs.

We are working with Binance on a solution to this problem.

The costs actually charged are good. The amount in the trader is only a projection.

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Last updated 4 years ago