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    • Error messageschevron-right
      • An open position but not enough crypto balance on the exchange
      • There are extremely high trading costs on a number of sales transactions
      • The trader does not make any purchases, what goes wrong?
      • My transaction line in the Purchase transactions screen has a red cross status ?!
      • Why does the sale of my BNB transaction give an error?
      • Dashboard data does not match historical transaction history
      • The transaction is not sold while the profit percentage has been achieved
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  1. FAQ

Error messages

An open position but not enough crypto balance on the exchangechevron-rightThere are extremely high trading costs on a number of sales transactionschevron-rightThe trader does not make any purchases, what goes wrong?chevron-rightMy transaction line in the Purchase transactions screen has a red cross status ?!chevron-rightWhy does the sale of my BNB transaction give an error?chevron-rightDashboard data does not match historical transaction historychevron-rightThe transaction is not sold while the profit percentage has been achievedchevron-right
PreviousMy dashboard suddenly shows a lower profitchevron-leftNextAn open position but not enough crypto balance on the exchangechevron-right